Terms of Service
Last Updated: February 2025
Agreement to Terms
These Terms of Service govern your use of Agile Leaders website and scrum methodology training services located in Cyprus. By accessing or using our services, you agree to be bound by these terms.
If you disagree with any part of these terms, then you may not access our website or use our training services. These terms apply to all visitors, users, and others who access or use our services.
1. Definitions
For the purposes of these Terms of Service:
"Company" (referred to as "we", "us", or "our")
Refers to Agile Leaders, a training organization providing scrum methodology courses in Cyprus.
"Services"
Refers to the scrum training courses, workshops, consulting, and related educational services provided by Agile Leaders.
"User" or "Customer" (referred to as "you")
Refers to any individual or entity that accesses or uses our website, services, or training programs.
"Content"
Includes all text, images, videos, audio, training materials, software, and other materials available through our services.
"Website"
Refers to our website accessible from the domain where these terms are published.
2. Use of Services
Eligibility
- You must be at least 18 years old to use our services
- You must provide accurate and complete information during registration
- You are responsible for maintaining the confidentiality of your account
- You must notify us immediately of any unauthorized use of your account
- One account per person unless otherwise authorized
Course Enrollment and Participation
- Course enrollment is subject to availability and acceptance by Agile Leaders
- Payment must be completed before course access is granted
- Regular attendance and participation are expected for optimal learning outcomes
- Course materials are for personal use and may not be redistributed
- Completion certificates are issued based on attendance and assessment criteria
Account Responsibilities
- You are responsible for all activities that occur under your account
- You must keep your login credentials secure and confidential
- You must provide accurate contact information for course communications
- You agree to update your information promptly when it changes
- You may not share your account access with other individuals
3. Prohibited Activities
You may not use our services to:
Legal Violations
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Engage in fraudulent or deceptive practices
- Violate privacy rights of others
Technical Misuse
- Attempt unauthorized access to our systems
- Transmit viruses or malicious code
- Interfere with website functionality
- Use automated scripts without permission
Content Misuse
- Copy or redistribute course materials
- Record sessions without permission
- Share login credentials with others
- Use content for commercial purposes
Harmful Behavior
- Harass or intimidate other users
- Disrupt learning environments
- Post inappropriate or offensive content
- Impersonate others or provide false information
4. Intellectual Property Rights
Our Content
All content, materials, and intellectual property on our website and in our courses remain the exclusive property of Agile Leaders unless otherwise stated. This includes:
- Course curricula, presentations, and training materials
- Website content, design, and functionality
- Logos, trademarks, and brand elements
- Software, tools, and digital resources
- Assessment materials and evaluation frameworks
Limited License
We grant you a limited, non-exclusive, non-transferable license to:
- Access and use course materials for personal learning purposes
- Download materials specifically designated as downloadable
- Take notes and create personal study materials based on our content
- Use knowledge gained for professional development and application
This license does not permit reproduction, distribution, modification, or commercial use of our materials without explicit written permission.
User-Generated Content
By submitting content through our services (feedback, questions, discussions), you grant us a non-exclusive, royalty-free license to use, modify, and distribute such content for educational and business purposes.
You retain ownership of your original content but agree that we may use it to improve our services and training materials.
5. Payment Terms and Refunds
Payment Terms
- • All course fees are listed in Euros (€)
- • Payment must be completed before course access
- • We accept major credit cards and bank transfers
- • Prices may change without prior notice
- • Group discounts may be available for corporate training
- • All payments are processed securely
Cancellation Policy
- • Full refund if cancelled 14 days before course start
- • 50% refund if cancelled 7-13 days before start
- • No refund for cancellations within 7 days
- • Transfers to future courses may be permitted
- • Course cancellations by us result in full refunds
- • Refunds processed within 14 business days
Special Circumstances: Refunds may be considered for medical emergencies or other exceptional circumstances at our discretion. Contact us to discuss your situation.
6. Disclaimers and Limitation of Liability
Service Disclaimers
Our training services are provided "as is" without warranties of any kind. We do not guarantee:
- Specific learning outcomes or career advancement
- Job placement or employment opportunities
- Passing of external assessments or exams
- Uninterrupted access to digital platforms
- Compatibility with all devices or browsers
Limitation of Liability
To the maximum extent permitted by Cyprus law, Agile Leaders' liability is limited to:
- The amount of fees paid for the specific course or service
- Direct damages only (no indirect or consequential damages)
- Claims made within one year of the incident
We are not liable for any damages arising from your use or inability to use our services, including loss of profits, data, or business opportunities.
7. Termination
By You
- • You may terminate your account at any time
- • Contact us to request account deletion
- • Unused course credits may be forfeited
- • Downloaded materials must be deleted
By Us
- • We may terminate accounts for terms violations
- • Immediate termination for serious breaches
- • Notice will be provided when possible
- • Refunds subject to our cancellation policy
Effects of Termination
Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, disclaimers, and dispute resolution survive termination.
8. Dispute Resolution
Informal Resolution
Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes. Many issues can be resolved through open communication and mutual understanding.
Governing Law and Jurisdiction
These Terms of Service are governed by the laws of the Republic of Cyprus. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the Cyprus courts.
For EU residents, this does not affect your rights under EU consumer protection laws or your right to bring proceedings in your country of residence.
Mediation
Before resorting to formal legal proceedings, both parties agree to attempt resolution through mediation with a qualified mediator in Cyprus.
Mediation costs will be shared equally unless otherwise agreed. This does not affect your statutory rights as a consumer.
9. General Provisions
Modifications
We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notice. Continued use after changes constitutes acceptance.
Entire Agreement
These terms constitute the entire agreement between you and Agile Leaders regarding use of our services, superseding any prior agreements or understandings.
Severability
If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.
No Waiver
Our failure to enforce any provision does not constitute a waiver of that provision or any other provision of these terms.
Legal Contact Information
For questions about these terms or legal matters related to our services:
27 Ifigenias Street
2007 Nicosia, Cyprus